Frequently asked questions
Below you’ll find answers to our most frequently asked questions, divided into several topics based on your situation. If you still can’t find an answer, drop us a message on our Contact page
Bookings and Cancellations
Is there a minimum group size required to make a booking?
Yes, Pedibus is a group experience, and you must have a minimum of 5 people in your group to make a booking. Each Pedibus can take up to 12 people maximum.
Is there a minimum group size required to make a booking?
Pedibus is a group experience, and you must have a minimum of 5 people in your group to make a booking. Each Pedibus can take a maximum of 12 people.
We're a group of more than 12 people - can we still book?
Yes! We have 3 Pedibuses available to book online at each location: London Bridge or Liverpool Street. So, for groups of 13-36 people, you can book 2 or 3 Pedibuses to go out at the same time.
For a group of 37+ people, please get in touch via our Contact Page. We have 7 bikes in total, and can take groups of up to 84 people at the same time.
How can I make a booking?
The easiest way is to book online at: www.pedibus.co.uk/book-now
You can choose your date, start-time, and which route you’d like. Then pay a £50 deposit to secure your booking.
All bookings are exclusive to your group – we don’t mix random strangers on board.
Do you offer discounts for booking multiple bikes?
We do not offer discounts for booking multiple bikes. Please follow us on social media or sign up to our mailing list to hear about future promos and discounts.
Do I have to book my Pedibus tour in advance?
Yes, you must book in advance of the date. We highly recommend booking well in advance to secure your preferred date and time, as we usually sell out between March – October.
Our online booking system shuts 48 hours beforehand. For short notice bookings please fill in the Check Availability form or give us a call on 0203 092 5555.
How can we pay?
You can book a Pedibus exclusively for your party by paying a £50 deposit, which also pays for 2 people up-front. You can make a booking securely through our website, or via an e-invoice upon request.
The remaining balance is due on the day of your tour, based on how many people actually attend. This way, it’s always £25 per person, and you don’t pay for any last-minute drop-outs from your party. The balance can be charged to the same card used for the deposit, or you can pay in cash to your driver.
We accept all major debit & credit cards, including American Express.
You're fully booked for the time I want - is there a waiting list?
No, we don’t have a waiting list unfortunately. Be sure to book in advance, or try another route, time, or date. You can call us on 0203 092 5555, and we’ll try to find an option that works.
Can we design a custom route?
All the Pedibus routes have been design to capture the best parts of London, and the finishing points will leave you well-placed to continue the party afterwards.
At off-peak times we may be able to offer a custom route to include alternative pick-up and drop-off points. Additional fees may apply, but just get in touch via our Check Availability form for a no-obligation quote.
If you are looking to book the Pedibus for a whole-day commercial event, you can custom design the route and much more. Get in touch via our Events page for more information.
Can I re-schedule my Pedibus reservation?
You can re-schedule your Pedibus reservation up to 48 hours before your booking date, at no extra cost. You can re-schedule to any date in the next 6 months.
How do I cancel my Pedibus booking?
Please refer to your booking confirmation email and contact us by phone or email. Our cancellation policy allows you to cancel to receive a voucher for the full deposit amount, up to 7 days ahead of your scheduled booking date. We do not offer cash refunds for cancellations.
What happens if we turn up late?
We offer fixed start times to ensure a reliable service throughout the day. In order to stay on schedule, we may have to shorten your tour or assume you have cancelled if you show up late.
However, we would ask that you let us know as soon as possible if you are running late, as we may still be able to accommodate you.
Before your ride
Please aim to arrive 10 minutes before your scheduled start time. There is a Tesco and M&S near to each meeting point, if you need to pick up drinks for the tour.
Each meeting point is next to a pub, so you can use the toilets beforehand. Why not get everyone to meet there earlier for a swift half before boarding!
Our staff will give you a phone-call around this time to make contact and get you all on board, so look out for their call.
Please aim to arrive 10 minutes before your scheduled start time. There is a Tesco and M&S near to each meeting point, if you need to pick up drinks for the tour.
Each meeting point is next to a pub, so you can use the toilets beforehand. Why not get everyone to meet there earlier for a swift half before boarding!
Our staff will give you a phone-call around this time to make contact and get you all on board, so look out for their call.
Our main location is next to London Bridge station, on Battle Bridge Lane. From here you can choose from our London Bridge or Borough Market routes. The pub to meet at is The Horniman-at-Hays, SE1 2HD.
Our second location is next to Liverpool Street station, on Old Broad Street. From here you can choose from our St. Paul’s or Shoreditch routes. The pub to meet at is The Railway Tavern, EC2M 7NX.
Each route is a complete circuit, so you finish back where you started.
Check out our Routes page for more information.
You’ll need a minimum of 5 people, and the maximum capacity is 12 people per Pedibus.
For groups of 13+, you can book multiple bikes to go at the same time.
We recommend wearing comfortable clothing, and flat shoes for pedalling.
Pedibus is an outdoors event, so please do check the forecast and dress appropriately for the weather. Sunglasses and cap on sunny days, and a light jacket on colder days is recommended.
Contrary to popular belief, it only rains in London around 6% of the time, making it one of the driest places in the UK. And even if it does rain, we’ve got you covered.
The Pedibus has a roof, and if it’s forecast to rain we will have the roof up on the Pedibus to keep everyone dry. We use a high-resolution rain-radar to stay ahead of the weather, so we’re never caught out by an unexpected downpour.
If heavy rain is forecast, we’ll call you on the morning of the tour to discuss the weather (how very British). If you decide not to go ahead at that point, we can offer you the option to cancel and receive a full refund.
The roof is detachable, and on the majority of days with clear skies you’ll see us without the roof, so you can enjoy unobstructed views of the scenery.
Yes! We always enjoy seeing your costumes on board. Why not bring a matching hat or accessory for our staff – we’re always up for joining in the silliness!
Do be aware that we operate in public, so we can’t allow any obscene or offensive costumes on board. Or nudity, obviously.
Yes, our tours are BYOB, so you can just bring along your favourite drinks to enjoy. You should bring enough for about 3 drinks per person.
Beers, ciders, wines, and cocktail-cans are all fine to bring on board. Please don’t bring any neat spirits or homemade mixtures.
Near to each meeting point, there is a Tesco and an M&S. We recommend allowing an extra 10 minutes before your scheduled start time to pick up drinks for your ride.
We’ll provide cups that fit our cup-holders, and bottle openers. Soft drinks are of course fine to bring as well.
Yes, you can bring snacks and a cake on board if you like.
Yes, there is space to attach decorations and banners. You might want to design a custom poster for your tour: there is space for a rear banner (100cm x 40cm), or a front poster (52cm x 91cm). Drop us an email if you’d like more info.
Balloons can obscure our driver’s vision, and party-poppers/streamers can interfere with the mechanism, so please don’t bring these.
If you’d like to place advertising boards on the Pedibus or promote a commercial product, please book through our Commercial Hire page.
During Your Ride
Yes, of course! One of our staff will be with you to drive the Pedibus, safely navigate the route, and host your time on board.
We are a tight-knit crew of experienced drivers, and we know the routes like the back of our hand, so please do trust in our judgement and experience.
As well as expertly navigating the route, we’re there to make sure everyone has a fantastic and memorable experience with us. We’re always up for a sing-along and a bit of banter on the way!
Yes, of course! One of our staff will be with you to drive the Pedibus, safely navigate the route, and host your time on board.
We are a tight-knit crew of experienced drivers, and we know the routes like the back of our hand, so please do trust in our judgement and experience.
As well as expertly navigating the route, we’re there to make sure everyone has a fantastic and memorable experience with us. We’re always up for a sing-along and a bit of banter on the way!
Yes, you can play your own music. After all, no party is complete without a playlist to soundtrack it! We have a Pioneer sound-system built-in, and you can connect via Bluetooth.
We’d recommend preparing a playlist beforehand to get in the party mood!
Yes, there is a planned stop halfway into the ride at a pub, where you can use the facilities.
We usually stop for about 15 minutes, so you can relax on the bike with your music, or head into the pub for a quick drink if you like.
Yes, there are optional photo stops on each route, by iconic landmarks. You’re free to take photos and videos along the way, and we always appreciate a tag on social media @pedibuslondon
Anyone under 18 must be accompanied by a supervising adult. Nobody under 10 years old can board the Pedibus, and we can only let over-18s operate the pedal points.
The Pedibus is 100% pedal powered. It’s super light-weight design and low-gearing means it can take on any inclines on our routes with ease. One person can power the Pedibus if it’s unladen, and we have run special events where the same group has cycled over 50 miles on a single trip. All of our tours are circular in nature, so if there are any inclines, we’ll come back with gravity helping us!
Whilst we don’t wish to appear as the ‘fun-police’, we also need to keep you safe whilst you are with us. Firstly, please don’t turn up drunk; we cannot allow you to board if you are too far gone – it is for your own safety!
Additionally we’d ask you to remain on board whilst we’re moving, and to follow all instructions from our staff.
Yes, we’ll get you settled in on the bike and run through a safety briefing before starting the tour. Please do pay attention to our instructions at this point and throughout the experience. Your safety whilst on board is our highest priority, and we have a 100% safety record in over 15 years of operation.
You should bear in mind that the Pedibus is a physical activity, and if you have any medical conditions that might be made worse by taking part, we’d recommended seeking medical advice.
In the unlikely event that anything does go wrong, we are covered for up to £5 million on our public liability insurance.
